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Refunds & Exchange
Refunds & Exchange of purchased items are applicable only in the cases of:
To cancel an order within 24 hours of placing the order, a refund of (100% ) of the amount paid will be processed within 5 days
You can only return defective product
If you receive a damaged or defective item, please contact our Customer Center within 2 days of receipt.
Unfortunately, we can only assist you to get refund for your damage or defective item upon approval.
FARAH SHOP is solely an online store and our offices are not open to the public.
CUSTOMS/IMPORT TAXES FOR INTERNATIONAL CUSTOMERS:
All international customers are responsible for the customs rates within their own country.