Return Policy


Refunds & Exchange

Refunds & Exchange of purchased items are applicable only in the cases of:

  • Product is not as described.
  • Size is not as requested.
  • Product defect.
  • - Item should be in a good condition and not used.
  • You can request for a return within 2 days upon receipt of the order.

  • Order Cancellation 

    To cancel an order within 24 hours of placing the order, a refund of (100% ) of the amount paid will be processed within 5 days

You can only return defective product 

 If you receive a damaged or defective item, please contact our Customer Center within 2 days of receipt.  

Unfortunately, we can only assist you to get refund for your damage or defective item upon approval.

FARAH SHOP  is solely an online store and our offices are not open to the public.


All international customers are responsible for the customs rates within their own country.